Terms and Conditions
Welcome to Canada Numbers Room ("the Service," "Website," "we," "us"), a licensed Canadian online lottery operator. By accessing our website, creating an account, or purchasing official lottery tickets through our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately discontinue your use of the Service and refrain from purchasing tickets.
1. Eligibility and Registration
1.1 Age and Location Requirements
To use the Service and buy lottery tickets online, you must be at least 19 years of age and physically located in Canada at the time of purchase. We reserve the right to request proof of age and residency at any time. Accounts found to be held by minors or non-residents will be suspended immediately, and any associated winnings will be voided in accordance with applicable regulations.
1.2 Account Creation
You agree to provide accurate, current, and complete information during the registration process. This includes your name, date of birth, contact details and any other information required to validate your eligibility to purchase lottery tickets. You are responsible for maintaining the confidentiality of your account credentials (email and password) and for all activities that occur under your account.
1.3 One Account Policy
Each individual is permitted to open only one player account. Duplicate accounts created to circumvent limits, exploit promotions, or otherwise misuse the Service may be closed and any related transactions cancelled.
2. Purchasing Entries
2.1 Order Processing
When you place an order for a lottery entry (ticket) through Canada Numbers Room, you authorize us to act as your agent for the purpose of registering that ticket into the corresponding official draw. An order is not considered valid until it has been accepted by our systems and you have received a confirmation (such as a transaction ID or confirmation screen) in your account.
2.2 Pricing and Payment
All ticket prices are displayed in Canadian Dollars (CAD). We accept payment methods as indicated on the website. We reserve the right to adjust ticket prices at any time; however, changes will not affect ticket purchases that have already been confirmed. By submitting a payment, you confirm that you are the authorized holder of the payment method used.
2.3 Sales Finality
All ticket sales are final. Once a ticket has been purchased and confirmed for a specific draw, it cannot be cancelled, refunded, or modified, except in the event of a confirmed technical error on our part. In the case of such an error, we may void the affected ticket and refund the corresponding amount.
3. Draws, Results, and Winnings
3.1 Official Results
The results published on Canada Numbers Room are based on official lottery draw data. While we strive for 100% accuracy and timeliness, in the event of any discrepancy between the numbers displayed on our website and the official results published by the relevant lottery authority, the official results shall prevail.
3.2 Prize Calculation
Prizes for tickets purchased through Canada Numbers Room are calculated in accordance with the official prize structure and breakdown for each draw. Division 1 (Jackpot) prizes are typically pari-mutuel, meaning the total prize pool for that division is shared equally among all winning tickets that meet the criteria for Division 1.
3.3 Claiming Prizes
- Minor Prizes (Under $1,000): These are usually credited directly to your Canada Numbers Room account balance within a reasonable period after official result verification.
- Major Prizes ($1,000+): May require a manual verification process. You may be required to submit valid identification and supporting documentation before funds can be released.
- Jackpots and High-Value Prizes: Large jackpot winnings are subject to the specific claim procedures of the relevant provincial or national lottery corporation. We will assist you in facilitating the official claim process, but you may be required to attend a lottery prize centre in person and follow all formalities required by law.
4. Responsible Gambling
Canada Numbers Room is committed to responsible play. Our platform is designed as a form of entertainment only and should not be considered a source of income. We provide tools to help you manage your play, including:
- Deposit Limits: Options to set daily, weekly, or monthly limits on how much you can deposit into your account.
- Self-Exclusion: The ability to temporarily or permanently restrict access to your account if you feel your gambling is becoming problematic.
If you or someone you know is experiencing difficulties related to gambling, please contact an appropriate support organization in Canada, such as the Responsible Gambling Council or provincial helplines.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, icons, images and software, is the property of Canada Numbers Room or its content providers and is protected by Canadian and international copyright laws. You may not reproduce, modify, distribute, or republish any material from this site without our prior written consent.
6. Limitation of Liability
6.1 "As Is" Basis
The Service is provided on an "as is" and "as available" basis. While we operate as a licensed online lottery operator, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or availability of the Service, except where required by law.
6.2 System Failures
We are not liable for any loss or damage caused by system failures, interruptions, delays, or technical issues, including those arising from network problems or third-party service providers. In the event of a system error that affects ticket prices, confirmations, or prize calculations, we reserve the right to correct the error, void the affected transactions, and refund any corresponding amounts paid.
7. Termination
We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms, suspected fraud, misuse of the platform, or failure to meet eligibility criteria. Any outstanding obligations and/or legal requirements will continue to apply after termination.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada and the specific province in which the operator is registered, without regard to conflict of law principles. Any disputes arising from or related to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in that province.
9. Changes to Terms
We may update or modify these Terms from time to time to reflect changes in our operations, legal requirements, or the way we provide online lottery services. When changes are made, we will update the "Effective Date" at the top of this page. By continuing to access or use the Service after such revisions become effective, you agree to be bound by the updated Terms.
10. Contact Information
If you have any questions regarding these Terms and Conditions, or about how they apply to your use of our online lottery ticket purchase services, please contact our legal team:
- Email: [email protected]